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Frequently Asked Questions (FAQs)
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Standard shipping within Germany costs €4.99 and within Europe €12.90.
For orders over €80, shipping is free of charge.
The delivery time is usually 1 to 3 working days within Germany.
Within Europe usually 2-6 working days.
The return must be addressed to the following address:
Lamiya Store
Birkenallee 120
34225 Baunatal
Important information:
1. The buyer bears the return shipping costs himself (Important: with tracking number).
2. The return period is 14 days after receipt of the goods.
3. Reduced goods, discount campaigns and hygiene products are excluded from the right of withdrawal.
4. Send the goods back as you received them. Returns will not be accepted if the goods are dirty or show signs of wear.
The right of withdrawal applies 14 days after receipt of the goods.
The processing time for returns is usually approx. 5-10 working days after the arrival of your return.