Data protection

The person responsible for data processing is:

Mihriban Gamze Kocakaplan
Birkenallee 120
34225 Baunatal

Email: info@lamiyastore.de

We are pleased about your interest in our online shop. Protecting your privacy is very important to us. Below we will inform you in detail about how your data is handled.

1. Access data and hosting

You can visit our websites without providing any personal information. Every time a website is accessed, the web server automatically saves a so-called server log file, which, for example,b contains the name of the requested file, your IP address, date and time of retrieval, amount of data transferred and the requesting provider (access data) and documents the retrieval. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offering. This serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in a correct presentation of our offer in accordance with Art. 6 para. 1 p. 1 lit. f GDPR. All access data will be deleted no later than seven days after the end of your visit to the site.

2. Data processing for contract processing and contacting

2.1 Data processing for contract processing

For the purpose of contract processing (incl. Inquiries regarding and processing of any existing warranty and service disruption claims as well as any legal update obligations) in accordance with Art. 6 para. 1 p. 1 lit. b GDPR, we collect personal data if you voluntarily provide it to us as part of your order. Mandatory fields are marked as such because in these cases we absolutely need the data to process the contract and we cannot send the order without providing it. Which data is collected can be seen from the respective input forms.

Further information on the processing of your data, in particular on the transfer to our service providers for the purposes of order, payment and shipping processing, can be found in the following sections of this data protection declaration. After the contract has been fully processed, your data will be restricted for further processing and after the tax and commercial law retention periods have expired in accordance with Art. 6 para. 1 p. 1 lit. c GDPR will be deleted unless you expressly consent to further use of your data in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

2.2 customer account

If you have given your consent in accordance with Art. 6 para. 1 p. 1 lit. a GDPR, by deciding to open a customer account, we will use your data for the purpose of opening a customer account and to store your data for further future orders on our website. Deleting your customer account is possible at any time and can be done either by sending a message to the contact option described in this data protection declaration or using a function provided for this purpose in the customer account. After your customer account is deleted, your data will be deleted unless you expressly agree to further use of your data in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

2.3 Contact

As part of customer communication, we collect data to process your inquiries in accordance with Art. 6 para. 1 p. 1 lit. b GDPR personal data if you provide it to us when you contact us (e.g.b voluntarily via contact form or email). Mandatory fields are marked as such because in these cases we absolutely need the data to process your contact. Which data is collected can be seen from the respective input forms. Once your request has been fully processed, your data will be deleted unless you expressly consent to further use of your data in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

3. Data processing for the purpose of shipping processing

To fulfill the contract in accordance with Art. 6 para. 1 p. 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, to the extent that this is necessary for the delivery of ordered goods.

Data transfer to shipping service providers for the purpose of shipping notification

If you have given us your express consent to this during or after your order, we will give your consent in accordance with Art. 6 para. 1 p. 1 lit. a GDPR your email address and telephone number to the selected shipping service provider so that they can contact you before delivery for the purpose of delivery notification or -voting can contact you.
Consent can be revoked at any time by sending a message to the contact option described in this data protection declaration or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you provided for this purpose unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this declaration.

General Logistics Systems Germany GmbH & Co. OHG
GLS Germany-Straße 1 - 7
DE-36286 Neuenstein
Germany

United Parcel Service Germany S.a r.l & Co. OHG
Görlitzer Straße 1
41460 Neuss
Germany

Hermes Germany GmbH
Essener Straße 89
D-22419 Hamburg
Germany

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany

DPD Deutschland GmbH
Wailandtstraße 1
63741 Aschaffenburg
Germany

4. Data processing for payment processing

When processing payments in our online shop, we work with these partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing

Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers who work for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for processing the payment is required. This serves to fulfill the contract in accordance with Art. 6 para. 1 p. 1 lit. b GDPR In some cases, the payment service providers collect the data required to process the payment themselves, e.g.b on your own website or via a technical integration in the ordering process. The data protection declaration of the respective payment service provider applies.
If you have any questions about our payment processing partners and the basis of our cooperation with them, please contact us using the contact option described in this data protection declaration.

4.2 Data processing for the purpose of preventing fraud and optimizing our payment processes

If necessary, we give our service providers further data, which they use together with the data necessary to process the payment as our processors for the purpose of preventing fraud and optimizing our payment processes (e.g.b Invoicing, processing disputed payments, accounting support). This is in accordance with Art. 6 para. 1 p. 1 lit. f GDPR to protect our legitimate interests, which predominate in the context of a balancing of interests, in our protection against fraud or in efficient payment management.

4.3 Identity and creditworthiness check when selecting Klarna payment services

Klarna direct debit, purchase on account via Klarna, Klarna installment purchase
If you decide to use the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter Klarna), we ask you to Your consent according to Art. 6 para. 1 p. 1 lit. a DSGVO, that we may transmit the data necessary for processing the payment and an identity and credit check to Klarna. In Germany, the credit reporting agencies mentioned in Klarna's privacy policy can be used for identity and creditworthiness checks. Klarna uses the information received about the statistical probability of a payment default to make a balanced decision about the establishment, implementation or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option specified in this data protection declaration. This may mean that we can no longer offer you certain payment options. You can also revoke your consent to this use of personal data at any time from Klarna.

4.4 Identity and creditworthiness check when selecting Billpay payment services (operated by Klarna Bank AB)

If you opt for the payment services of Klarna Bank AB AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter BillPay), we ask you for your consent in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO, that we may transmit the data necessary for processing the payment and an identity and credit check to Billpay. In Germany, the credit reporting agencies mentioned in Billpay's privacy policy can be used for identity and creditworthiness checks. Billpay uses the information received about the statistical probability of a payment default to make a balanced decision about the establishment, implementation or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option specified in this data protection declaration. This may mean that we can no longer offer you certain payment options. You can also revoke your consent to this use of personal data from BillPay at any time.

4.5 Identity and creditworthiness check when selecting purchase on account via PayOne

If you choose the purchase on account payment method (offered via PayOne GmbH, Lyoner Str. 9, 60528 Frankfurt a. M., Germany (hereinafter PayOne)), we ask for your consent in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO, that we may transmit the data necessary for processing the payment and an identity and credit check to PayOne. In Germany, the credit reporting agencies mentioned in PayOne's privacy policy can be used for identity and creditworthiness checks. PayOne uses the information received about the statistical probability of a payment default to make a balanced decision about the establishment, implementation or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option specified in this data protection declaration. This may mean that we can no longer offer you certain payment options.

4.6 Identity and creditworthiness check when selecting purchase on account via PayPal and Ratepay

If you choose the payment method purchase on account (offered via Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin (hereinafter Ratepay) and PayPal (Europe) S.a r.l et Cie, p.CA, 22-24 Boulevard Royal, 2449 Luxembourg (hereinafter PayPal)), we ask you for your consent in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO, that we may transmit the data necessary for processing the payment and an identity and credit check to Ratepay. In Germany, the credit reporting agencies mentioned in Ratepay's data protection declaration can be used for identity and creditworthiness checks. Ratepay uses the information received about the statistical probability of a payment default to make a balanced decision about the establishment, implementation or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option specified in this data protection declaration. This may mean that we can no longer offer you certain payment options. You can find additional information on data protection at PayPal here.

5. Advertising via email

E-mail newsletter with registration, newsletter tracking with separate consent

If you register for our newsletter, we will use the data required for this or provided separately by you to regularly send you our email newsletter based on your consent in accordance with Art. 6 para. 1 p. 1 lit. a GDPR. You can unsubscribe from the newsletter at any time and can do so either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address from the recipient list, unless you expressly consent to further use of your data in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

If you also give us your consent in accordance with Art. 6 para. 1 p. 1 lit. a GDPR to analyze our newsletter, we also analyze your use of our newsletter by measuring, storing and evaluating opening rates and click rates for the purpose of designing future newsletter campaigns (“newsletter tracking”).

For this evaluation, the emails sent contain single-pixel technologies (e.g.b so-called Web beacons, tracking pixels) stored on our website. For the evaluations, we link the following “newsletter data”

in particular

The page from which the page was requested (so-called Referrer URL),
the date and time of the call,
the description of the type of web browser used,
the IP address of the requesting computer,
the email address,
the date and time of registration and confirmation

and the one-pixel technologies with your email address or your IP address and, if applicable. an individual ID. Links contained in the newsletter may also contain this ID.

It is possible to unsubscribe from newsletter tracking at any time and can be done either by sending a message to the contact option described or via a link provided for this purpose in the newsletter.

The information will be stored for as long as you have subscribed to the newsletter.

Our service providers are located and/or use servers in Israel. The European Commission has decided by decision to establish an adequate level of data protection for Israel. In addition, our service providers use servers in the USA, South Korea and Taiwan as well as in other countries outside the EU and the EEA for which there is no adequacy decision from the European Commission. Our cooperation with you is based on the European Commission's standard data protection clauses.

6. Cookies and other technologies

6.1 General Information

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called cookies). session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies).

Protection of privacy on end devices
When using our online offering, we use absolutely necessary technologies in order to be able to provide the expressly requested telemedia service. The storage of information in your device or access to information that is already stored in your device does not require your consent.

For functions that are not absolutely necessary, the storage of information in your device or access to information that is already stored in your device requires your consent. We would like to point out that if you do not give your consent, you may be Parts of the website may not be usable without restrictions. Any consent you may have given will remain in effect until you adjust or reset the respective settings on your device.

Potential downstream data processing through cookies and other technologies
We use technologies that are necessary for the use of certain functions of our website (e.g.b Shopping cart function) is absolutely necessary. These technologies collect IP address, time of visit, device and browser information and information about your use of our website (e.g. b Information about the contents of the shopping cart) is collected and processed. As part of a balancing of interests, this serves overriding legitimate interests in an optimized presentation of our offer in accordance with Art. 6 para. 1 p. 1 lit. f GDPR.

We also use technologies to fulfill the legal obligations to which we are subject (e.g.b in order to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this data protection declaration. We may also use technologies that are not listed individually in this data protection declaration. Further information about these technologies, including the respective legal basis for data processing, can be found on the Usercentrics platform. You can access this by clicking on the fingerprint button on the right or Click on the bottom left corner of the page.

The cookie settings for your browser can be found under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ > Opera™

If you agree to the use of the technologies in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration. Alternatively, you can click the fingerprint button on the right or Click on the bottom left corner of the page. If you do not accept cookies, the functionality of our website may be restricted.

6.2 Use of Usercentric's consent management platform to manage consent

On our website we use the Usercentrics Consent Management Platform ("Usercentrics") to inform you about cookies and other technologies, that we use on our website and to obtain, manage and document your consent to the processing of your personal data through these technologies, if required by law. This is in accordance with Art. 6 para. 1 p. 1 lit. c GDPR to fulfill our legal obligation in accordance with Art. 7 para. 1 GDPR necessary to be able to prove your consent to the processing of your personal data, to which we are subject. Usercentrics is an offer from Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany, which processes your data on our behalf. When you visit our website, the Usersentrics web server stores a so-called server log file, which also contains your anonymized IP address, date and time of visit, device and browser information as well as information about your consent behavior. Your data will be deleted after three years unless you expressly consent to further use of your data in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

Information on third country transfer (data transfer to third countries)

We use technologies from service providers on our website whose headquarters and/or server locations are in third countries, outside the EU or of the EEA. If there is no adequacy decision from the EU Commission for this country, an adequate level of data protection must be ensured using other suitable guarantees.

Suitable guarantees in the form of contractually agreed standard contractual clauses from the EU Commission or Binding internal data protection regulations (Binding Corporate Rules) are generally possible, but require a prior review by the contracting parties as to whether an appropriate level of protection can be guaranteed. According to the case law of the ECJ, it may be necessary to take additional protective measures.

We have generally agreed to the standard data protection clauses issued by the EU Commission with the technology providers we use who process personal data in a third country. Where possible, we also agree on additional safeguards to ensure that adequate data protection is guaranteed in third countries without an adequacy decision. 

Regardless of this, it may happen that, despite all contractual and technical measures, the level of data protection in the third country does not correspond to that of the EU. In these cases, if necessary, we ask you for your consent as part of the cookie consent in accordance with Art. 49 para. 1 lit. a GDPR for the transfer of your personal data to a third country.
There is a particular risk that local authorities in the third country may, from a European data protection perspective,  You do not receive sufficiently limited access rights to your personal data, we as the data exporter or you as the data subject do not notice this and/or you may not have sufficient legal remedies to prevent this and/or take action against such access. 

The following countries in particular are currently third countries without an adequacy decision from the EU Commission (example list):

USA
China
Russia
Taiwan

You can find out which third countries we transfer data to in the data protection information for the tool and/or service we use for consent management/Consent Manager Platform (CMP). 

7. Use of cookies and other technologies

If you have given your consent in accordance with Art. 6 para. 1 p. 1 lit. a GDPR, we use the following cookies and other third-party technologies on our website. Once the purpose has ceased to exist and we have stopped using the respective technology, the data collected in this context will be deleted. You can revoke your consent at any time with future effect. Further information about your revocation options can be found in the section “Cookies and other technologies”. Further information, including the basis of our cooperation with each provider, can be found under the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please contact us using the contact option described in this data protection declaration.

7.1 Use of Google services

We use the technologies presented below from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google technologies about your use of our website is usually transmitted to a server at Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with you is based on standard data protection clauses from the European Commission. If your IP address is collected via Google technologies, it will be shortened by activating IP anonymization before it is stored on Google's servers. Only in exceptional cases will the full IP address be transmitted to a Google server and shortened there. Unless otherwise stated for the individual technologies, data processing is carried out on the basis of an agreement between those jointly responsible for the respective technology in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in Google's data protection notice.

Google Analytics

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information about your use of our website), from which usage profiles are created using pseudonyms. Cookies can be used. Your IP address will generally not be combined with other data from Google. The data processing takes place on the basis of an agreement on order processing by Google.

8. Social Media

8.1 Social Plugins from Instagram (by Meta)

Social buttons from social networks are used on our website. These are only integrated into the page as HTML links, so that no connection is established with the servers of the respective provider when our website is accessed. If you click on one of the buttons, the website of the respective social network opens in a new window in your browser. There you can, for example:b press the like or share button.

8.2 Our online presence on Instagram (by Meta)

If you have given your consent in accordance with Art. 6 para. 1 p. 1 lit. a GDPR to the respective social media operator, when you visit our online presence on the social media mentioned above, your data will be automatically collected and stored for market research and advertising purposes, from which usage profiles will be created using pseudonyms. These can be used to e.g.b To display advertisements on and off the platforms that presumably match your interests. Cookies are usually used for this purpose. For detailed information on the processing and use of data by the respective social media operator as well as a contact option and your related rights and setting options to protect your privacy, please refer to the provider's data protection information linked below. If you still need help with this, you can contact us.

Instagram (by Meta) is an offer from Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Meta Platforms Ireland”) The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is usually sent to a Meta Platforms, Inc. server., 1 Hacker Way, Menlo Park, California 94025, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with you is based on standard data protection clauses from the European Commission. Data processing when visiting an Instagram (by Meta) fan page is based on an agreement between those jointly responsible in accordance with Art. 26 GDPR. Further information (information about Insights data) can be found here.

9. Contact options and your rights

9.1 Your Rights

As a data subject, you have the following rights:

according to Art. 15 GDPR you have the right to request information about your personal data processed by us to the extent specified therein;
according to Art. 16 GDPR you have the right to immediately request the correction of incorrect or complete personal data stored by us;
according to Art. 17 GDPR you have the right to request the deletion of your personal data stored by us, unless further processing is required
- to exercise the right to freedom of expression and information;
- to fulfill a legal obligation;
- for reasons of public interest or
- is necessary to assert, exercise or defend legal claims;
according to Art. 18 GDPR you have the right to request the restriction of the processing of your personal data, to the extent that
- you dispute the accuracy of the data;
- the processing is unlawful, but you refuse its deletion;
- we no longer need the data, but you need it to assert, exercise or defend legal claims or
- You in accordance with Art. 21 GDPR have lodged an objection to the processing;
according to Art. 20 GDPR the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another person responsible;
according to Art. 77 GDPR the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority at your usual place of residence or work or at our company headquarters.

Right to object

If we process personal data as explained above to protect our legitimate interests, which predominate in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If processing is carried out for other purposes, you only have the right to object if there are reasons that arise from your particular situation.

After exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing is to assert, exercise or the defense of legal claims.

This does not apply if the processing is carried out for direct marketing purposes. We will then no longer process your personal data for this purpose.

9.2 contact options

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our legal notice.

Data protection declaration created with the Trusted Shops Legal copywriter